As global pandemic continues to rage across the globe and social distancing is becoming a part of daily life, every aspects of lifestyle and business have to be reconsidered. New ways of providing essential services are coming up and the automobile industry is evolving as well to adjust to these changes. One such step have been taken by Ceat tyres as they have recently introduced unique measures to provide contactless servicing to ensure an absolute safe environment for the customers.
The new services offered by Ceat Tyres include contactless pick and drop services for your vehicles, services based on prior appointment and various different in-shop measures as well. If you are from a metropolitan region, you can also get doorstep delivery facilities. Besides all kinds of services related to tyres, they also provide business opportunities for all the partner dealers. The services have resumed in a phase-type format and will be available in 22 cities in the country within the next 7 days.
The introduction of contactless service is a definitely appreciated measure amidst the countries COVID situation. According to Amit Tolani, the chief marketing manager of the company, this is a display of their utmost commitment to the customers and their concerns. All kinds of basic safety and norms are being maintained in the Ceat shops. The shoppe are designed such that all kinds of customer requirement can be addressed without compromising the safety. As a part of their measures, the company has also launched GoSafe N95 masks in the country.
In case of contactless pick and drop, the service is available for vehicles which needs to be serviced in the store. A professional following all the safety measures to avoid any direct contact with the vehicle will come and pick up the vehicle and then drop it off at your doorstep. This way the company can make sure the customer do not have to step outdoors for any emergency servicing needed for their vehicles. There is a touch point that you can visit just by taking a previous appointment, in case you want to consult the experts in person. This way, the chances of physical contact will be minimized. Besides all these, the ceat stores are sanitized daily and special attention is given to the customer interaction areas.
If your car require servicing but you are apprehensive of the risk, Ceat Tyres have some of the most logical solutions for you to give the best service possible even when pandemic is the only reality.
